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Return to shopLast Updated: January 2026
This Shipping Policy explains how Deveta, operated by EVERITT MANAGEMENT LIMITED, processes and delivers orders placed through our website.
Website: https://deveta.shop/
We aim to provide reliable delivery and clear information about estimated shipping times. All delivery arrangements are subject to applicable UK consumer law, and your statutory rights are not affected by this policy.
Trading Name: Deveta
Legal Company Name: EVERITT MANAGEMENT LIMITED
Company Number: 16809487
Address:
29 Planters Grove
Lowestoft
England
NR33 9QL
United Kingdom
Email: sales@deveta.shop
Telephone: +44 7727 162910
Website: https://deveta.shop/
We currently offer delivery to addresses within the United Kingdom, subject to product availability and courier coverage.
Delivery availability may vary depending on the product and destination.
Orders are processed after successful payment and order confirmation.
Our estimated shipping/processing timeframe is:
Processing times may be affected by:
Product availability.
Order volume.
Payment verification.
Weekends.
UK public holidays.
Unexpected operational circumstances.
If additional processing time is required, we may contact you using the information provided with your order.
Once an order has been dispatched, the estimated courier transit time is:
Transit times are estimates and may vary depending on:
Delivery location.
Courier workload.
Weather.
Public holidays.
Transport disruption.
Other circumstances outside our reasonable control.
Our typical estimated delivery timeframe is:
Processing/Shipping: 7–12 business days
Courier Transit: 1–2 business days
These timeframes are estimates rather than guaranteed delivery dates unless we expressly state otherwise.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
If a free-shipping promotion is available, the relevant terms will be displayed on our website or during checkout.
After placing an order, you should receive an order confirmation by email.
If you do not receive an order confirmation, please check your spam or junk folder.
If you still cannot locate it, contact us:
Where tracking is available, tracking information may be provided after your order has been dispatched.
Please note that tracking information may take some time to become active after the courier receives the parcel.
If tracking does not immediately show movement, please allow reasonable time for the courier’s system to update.
Customers are responsible for providing accurate delivery information during checkout.
Please check that your:
Full name.
House or building number.
Street.
Town/city.
County, where applicable.
Postcode.
Telephone number.
Email address.
are correct.
If you identify an error after placing an order, contact us immediately at:
We will make reasonable efforts to update the address before dispatch, but we cannot guarantee that changes will be possible once an order has entered processing or has been dispatched.
Although we aim to meet our estimated delivery timeframe, delays can occasionally occur.
Possible causes include:
Courier delays.
High seasonal demand.
Severe weather.
Public holidays.
Transport disruption.
Incorrect or incomplete delivery information.
Operational problems.
Technical issues.
Events outside our reasonable control.
A delay does not automatically mean that a parcel has been lost.
If your order has not arrived within the expected timeframe, please contact us so we can investigate.
A delivery may be unsuccessful if:
Nobody is available to receive the parcel.
The delivery address is incorrect.
The address is incomplete.
The courier cannot access the property.
The parcel is not collected from a designated collection point.
Delivery is refused.
Other circumstances prevent delivery.
The courier may attempt redelivery or provide collection instructions.
Please follow any instructions provided by the courier.
A parcel may be returned to us if:
An incorrect address was provided.
Delivery attempts were unsuccessful.
The parcel was not collected.
Delivery was refused.
Another delivery problem occurred.
If your parcel has been returned to us, please contact:
We will review the circumstances and advise you of the available options.
Any applicable delivery or return costs will be handled in accordance with applicable law and the circumstances of the order.
If your order appears to have been lost in transit, please contact us.
Please provide:
Order number.
Full name.
Delivery address.
Tracking number, if available.
We may contact the relevant delivery provider to investigate the delivery.
Where a parcel is confirmed as lost, we will provide an appropriate remedy in accordance with applicable UK consumer law.
If your parcel arrives damaged, please inspect the product as soon as reasonably possible.
If the product is damaged, we recommend that you:
Take photographs of the external packaging.
Take photographs of the damaged product.
Keep the packaging where reasonably possible.
Contact us.
Provide your order number and photographs.
We will investigate the issue and provide an appropriate resolution.
If your order contains an incorrect or missing product, contact us promptly.
Please provide:
Order number.
Product ordered.
Product received, if applicable.
Photographs where useful.
We will investigate and arrange an appropriate resolution where applicable.
A courier’s tracking system may sometimes show an order as delivered before you have located it.
If your tracking says “Delivered” but you cannot find the parcel:
Check around your property.
Check with household members.
Check with neighbours where appropriate.
Check any designated safe place.
Review the courier’s delivery information.
Contact the courier where appropriate.
If the parcel remains missing, contact us so we can assist with an investigation.
Business-day estimates generally exclude:
Saturdays.
Sundays.
UK bank holidays.
Delivery may therefore take longer during periods such as:
Christmas.
New Year.
Bank holidays.
Major promotional periods.
Periods of high courier demand.
If you need to change your delivery information after placing an order, contact us immediately.
Email: sales@deveta.shop
Telephone: +44 7727 162910
We will make reasonable efforts to accommodate the request before dispatch.
Once an order has been dispatched, we may be unable to make changes.
Delivery arrangements do not affect your statutory cancellation rights.
For most eligible online purchases made by UK consumers, statutory cancellation rights generally allow cancellation within the applicable period.
Please refer to our Cancellation Policy for further information.
Nothing in this Shipping Policy is intended to restrict your statutory rights.
Depending on the circumstances, you may have legal rights relating to:
Late delivery.
Non-delivery.
Lost goods.
Damaged goods.
Incorrect goods.
These rights are governed by applicable UK consumer-protection law.
We will not generally be responsible for delays caused by circumstances outside our reasonable control.
Such circumstances may include:
Severe weather.
Flooding.
Fire.
Natural disasters.
Transport disruption.
Strikes.
Government restrictions.
Major courier disruption.
Power failures.
Telecommunications failures.
Other circumstances beyond our reasonable control.
We will make reasonable efforts to minimise the effect of such events.
If you have questions about delivery, shipping, tracking, or an existing order, please contact us.
Deveta
Trading name of EVERITT MANAGEMENT LIMITED
Company Number: 16809487
Address:
29 Planters Grove
Lowestoft
England
NR33 9QL
United Kingdom
Email: sales@deveta.shop
Telephone: +44 7727 162910
Website: https://deveta.shop/
When contacting us about an order, please provide your order number whenever possible.
| Shipping Information | Estimated Time |
|---|---|
| Processing / Shipping | 7–12 business days |
| Courier Transit | 1–2 business days |
| Estimated Overall Delivery | 8–14 business days |
| Delivery Area | United Kingdom |
Please note: Delivery timeframes are estimates and may vary due to circumstances outside our reasonable control. Nothing in this policy limits your statutory rights under applicable UK consumer law.
You may check out all the available products and buy some in the shop
Return to shop